FAQ

What if there's a problem with my product?
Your purchase is covered by our limited lifetime warranty. If your product is defective, please email Support@SophiaRivera.shop for assistance.
Broken lids and drinkware that has lost its insulation are covered under warranty, but general wear and tear, such as dents and scratches, are not.
How long can I expect to ship?
Standard shipping orders ship within an average of 4-8 business days from the contiguous United States.
Do you ship to international destinations?
Sophia Rivera will ship products to Canada, but these orders may be subject to import taxes, duties, and other fees not included in the checkout total.
Other international locations are not currently supported.
When will my order ship?
Orders typically ship within 3-5 business days. Depending on the items you order, items may be shipped from different fulfillment centers.