Privacy Policy

This Policy describes our privacy practices.

Last updated: February 27, 2025.

This Privacy Policy (the “Policy”) describes what personal information Sophia Rivera (“Sophia Rivera,” “we,” “us,” or “our”) collects, uses, shares, retains, or otherwise processes on its websites, mobile applications, and other locations where this Policy appears or is referenced (the “Platforms”), both online and offline, and how we treat such information. This Policy also informs individuals, including clients, job applicants, and Site visitors (“you”), of your rights with respect to your personal information and how to exercise those rights.

This Policy, together with our Terms of Use (incorporated by reference), constitutes a legally binding agreement between you and Sophia Rivera that governs your interactions with the Platforms, as permitted by applicable laws and regulations (collectively, the “Laws”). Please read this Privacy Policy carefully before using the Platforms or submitting personal information to us. By accessing or using our Platforms or otherwise communicating with us, you acknowledge that you have read and understand this Policy.

We Collect Your Personal Information

We collect information when you interact with our Platform, for example, (1) when you visit and use our website, (2) when you send us an email or submit an online form, (3) when you call, text, message us via chat (live chat or virtual assistant), or visit us, or (4) when we otherwise communicate with you or provide you with products or services.

Some of the information we collect may be "Personal Information," which is information that identifies, relates to, describes, could reasonably be associated with, or could reasonably be linked, directly or indirectly, to a natural person or household, such as name, postal address, email address, phone number, and/or payment information, and subject to exceptions provided by applicable law, which may include publicly available information.

The Personal Information we collect or receive depends on how you interact with us. Depending on the interaction, we collect:

Identifiers, including contact information and device information.

This may include your name, address, phone number, or email address. For example, we may collect this type of Personal Information if you register for an online account or attend an event. We may also collect contact information if you fill out a customer profile. We may also collect the type of device you use to access our Platform, as well as your device identifier, IP address, or mobile operating system.

Account Information.

We collect information to provide you with an account, including your email address and password, as well as your name and contact information.

Payment Information.

For example, when you purchase something, we may collect your credit card number, billing, and shipping address.

Communications from you, including both electronic and audio.

We may collect personal information you post in public areas of our Platform, such as when you leave a product review. We may also collect your personal information and the content of your messages when you send us a message through the Contact Us page, use live chat or our virtual assistant, use similar entry points on our Platform, or participate in a promotion. We may also collect audio recordings, photos of your communications, and other information when you contact us. We may also collect information such as survey responses when you respond to a survey. We may use third-party tools to collect this information, as described below.

Social Media Information.

We may collect personal information you post on our social media pages. We may also collect your social media profile information and the information you post on your page.

Demographic Information.

We may collect your date of birth, age, gender, and zip code. We may also collect information that identifies you and information about your hobbies, interests, and shopping behavior. Commercial information, including purchase history. We may collect your personal information regardless of how and where you make your purchases. This may include the products you purchased and their prices. We also collect information about the services you purchased.

Internet or other electronic network activity information, including product and platform usage information.

We also collect information about when and how people access and interact with our services and platforms (including our websites), including which pages they visit and their interactions with the websites and their features. We may see which website you came from or which website you visit when you leave us. We may see how often you use an application and where you downloaded it. We may also review information about your interactions with our communications (such as emails). We also receive information to help detect and prevent consumer fraud, including, but not limited to, browser and keyboard language settings, whether data is auto-filled or manually entered, whether data is manually entered or copied and pasted, and proxy detection. We and/or our partners may use tools (including third-party tools) to collect some of this information.

Location information. For example, we may collect precise location information from your device to provide you with the products and services you request. This may include your exact location. We may also collect this personal information in the background when our mobile applications are not in use. We do not use this information for marketing, analytics, or to draw inferences about you. For more information about your choices regarding the collection of location information, please see "Consumer Rights in Certain States - Access and Control of Your Personal Information" and the

California Resident Job Applicant Rights - Access and Control of Your Personal Information section below.

Professional, Employment-Related, and Candidate Information.

When you apply for a job with us, we will collect the types of information listed above. We may also collect other identifiers, such as your Social Security number, driver's license or state identification card number, sexual orientation, marital status, veteran status, insurance policy number, race or ethnicity, religious beliefs, gender, and other personal and online identifiers; your resume or CV, cover letter, previous work and education history, references, and any other professional information collected during your job application and our recruitment process; residence, citizenship or work authorization status, visa number, military service status, nationality, and passport information; and information necessary for us to comply with the law, including instructions from law enforcement agencies or court orders.

Sensitive Personal Information.

Some of the personal information we collect also falls into the subcategories of "sensitive personal information" as defined by certain laws, such as your precise geolocation or information related to your race, religion, or sexual orientation. If we collect this information, we will collect and use it only as necessary to provide you with goods and services and will not use it to infer personal characteristics about you. If you are a resident of Virginia, Colorado, Utah, or Connecticut, we will not collect or process your sensitive data (as defined in those state laws) without your consent. We will not sell or share your sensitive personal information for targeted advertising under any circumstances.

We collect personal information in different ways.

We collect personal information directly from you.

For example, we collect your personal information if you create an account or make a purchase on our Platform. We also collect your personal information when you fill out a form. We may also collect your personal information if you sign up for promotional emails, contact us, or interact with us through online chat or social media sites.

We collect your personal information passively.

When you use our Platform, we collect personal information from users across different websites, apps, and devices. Our vendors and partners may also collect personal information on our Platform in this way. For example, this may include when you install and use our mobile apps or access and browse our Platform on any device. This may also include when you enable location-based features on our Platform or click on sponsored links or third-party advertisements. We may also use cookies, web beacons, Flash cookies, and other tracking technologies for these purposes. Cookies are small files downloaded when you visit certain websites. To learn more, visit here.

We obtain personal information from third parties.

We may collect personal information from third parties (such as fraud detection and prevention service providers) or public sources to meet legal and regulatory requirements and for fraud detection and prevention purposes. We may also obtain information from advertising networks, internet service providers, data analytics providers, government agencies, operating systems and platforms, and social networks.

We combine personal information.

For example, we may combine personal information collected offline with personal information we collect through our website. We may also combine personal information collected from you across the different devices you use to access our platform. We may also combine personal information we obtain from third parties with personal information we already have about you.

We use personal information as described.

We use information to provide Sophia Rivera products and services.

We use personal information to provide our platform, products, features, and services. This may include using personal information to process your orders and ship your items, provide you with a shopping experience, provide customer support, make our website available to you and make it easier to use, manage our relationship with you, provide you with recommendations and personalize your experience, fulfill your orders and requests, facilitate returns or exchanges, and administer and provide our website. In addition, we may use your personal information to provide you with our connected product services.

We use personal information to better understand your interests and concerns and to improve our platform, products, and services.

We may use your personal information to improve our platform, products, and services. We may use your personal information to customize your experience and improve our products and services, such as our website and your shopping experience.

We use personal information to communicate with you, including responding to your requests, messages, or questions.

For example, we may use your personal information to send you information you request. We may also use your personal information to communicate with you by phone, email, chat, applications (including push notifications), or in person, and to improve our services in this area.

We use personal information for security and legal purposes.

We may use personal information to protect our company, our consumers, our partners, and our platform. For example, we and/or our service providers use personal information to prevent and mitigate consumer fraud and purchase terms violations, including through proxy, spoofing, and copy/paste detection, information obtained from third parties, transaction data, and platform access data. Suspected fraud or purchase terms violations may result in purchase rejection and/or legal action. We also use personal information for account collection and enforcement.

We use personal information for advertising and marketing purposes.

For example, we may use your personal information to contact you about new products and special offers we think you might find valuable, provide you with interest-based or targeted advertising, or subscribe to a newsletter at your request. These may be third-party offers or products we think may be of interest to you. We and our partners may use personal information collected across multiple websites, devices, or other platforms for interest-based advertising. We may call you, email you, or send you text messages, as permitted by law. We may also use other methods currently under development. If you use our mobile applications, we may send you push notifications about new products or special offers.

We use personal information to manage or communicate with you about your account or our relationship.

We may contact you about platform changes or service updates. We may also contact you regarding feedback or this Policy or the Platform Terms.

We use personal information to evaluate your eligibility for positions with us. As a job applicant or recruit, we may use your personal information to evaluate your eligibility for positions with us.

We use personal information for other purposes.

For example, we use personal information to maintain transaction and other business records. We use this information for as long as we believe it is necessary to fulfill the business purpose for which we collected it. We also use personal information for internal purposes, including administrative and auditing purposes, as permitted by law. We also use personal information to meet legal, insurance, and processing requirements. We also use personal information in other circumstances permitted by law, including where we have notified you. In some cases, we may ask for your permission, for example, if we are required by law to do so.

We May Share Personal Information with Third Parties.

We share personal information with third parties that provide services on our behalf.

For example, we share personal information with vendors that send emails for us. We may also share personal information with service providers that help us operate our platform or run promotions. This may include third parties that assist with payment processing, delivery, fraud detection and prevention, customer service, data hosting and processing, or storage.

We may share your personal information with our parent company and affiliated companies.

For example, we may share personal information for internal auditing, management, billing, or administrative purposes to provide you with the same level of service globally. This includes future subsidiaries or affiliates.

We may share personal information with our business partners, including for marketing and analytics purposes.

For example, as permitted by law, we share personal information with third parties that co-sponsor events or promotions. We may also share information with third-party marketing and advertising partners to understand how our Platform is used and to provide you with advertising tailored to your interests. As described above, our third-party partners may receive information about your use of our Platform by placing cookies or other trackers. Under certain laws, including consumer privacy laws, this may be considered "selling" or "sharing" personal information for targeted advertising purposes. If you are a resident of certain states, you may have the right to opt-out of such information sharing. See the "Consumer Rights in Certain States - Accessing and Controlling Your Personal Information" section below.

We may share your personal information with any successor to all or part of our business.

This includes if we merge or if all or part of our business or assets is transferred, assigned, or sold. In these circumstances, your personal information will be disclosed to our successor or assignee, who may use and disclose it for substantially the same purposes as those described in this Policy.

We will disclose your personal information to the extent permitted by law if we believe it is necessary to comply with the law or to protect ourselves.Personal Information.

This includes complying with laws outside the United States that may apply to us. For example, we may share your personal information in response to a court order or subpoena. We may also share your personal information if requested by a government agency or investigative body. We may also share your personal information when we are investigating potential fraud or when we believe we may need to defend or assert a legal claim.

This may include fraud we believe has occurred during a sweepstakes or promotion.

Retention of Personal Information

For each category of personal information listed above, we will retain the personal information for as long as necessary to fulfill the purpose for which it was collected, including to satisfy legal, accounting, or reporting requirements, and, if necessary to assert or defend a legal claim, until the end of the relevant retention period or the relevant claim is settled.

We use the following criteria to determine how long to retain personal information:

· Our relationship with you.

· Requests you make to us regarding your personal information.

· Any legal obligation to retain data, or for our own legal purposes.

· Technical considerations and levels of protection for your personal information.

You have rights regarding your personal information.

You have certain rights regarding how we use your personal information. These rights are browser- and device-specific.

Marketing Communications:

You can opt out of receiving marketing communications from us. You can opt out of receiving promotional emails or text messages from us by following the instructions included in the communication. Please note that you will still receive transactional communications from us, including your account information and responses to your inquiries.

Cookies and Tracking Tools:

You can control certain tracking tools.

Your browser may allow you to control cookies. How you do this depends on the type of cookie. Some browsers can be set to reject browser cookies.

You can opt out of targeted/behavioral advertising.

You can decline all cookies except functional cookies, including opting out of targeted/behavioral advertising based on information obtained from our website, in our Cookie Preference Center. If you access us from a different device or browser, or clear your cookies, you may need to reselect your preferences.

Some of the choices you make may vary by browser and device.

We honor valid opt-out signals (Do Not Track).

Opt-out signals are designed to provide consumers with a simple and easy way to inform businesses that they do not want their personal information shared with third parties for advertising or other uses unrelated to the purpose for which it was collected. By using an opt-out preference signal, consumers can opt out of having their personal information shared with all businesses they interact with online without making a separate request. We process opt-out preference signals sent through browsers that meet the following requirements and are deemed valid: (1) the signal is in a format commonly used and recognizable by us, such as an HTTP header field; and (2) the platform, technology, or mechanism sending the signal must clearly indicate that the signal is intended to prevent you from sharing your personal information. Currently, we respond to Global Privacy Control (“GPC”) signals. Mobile Applications and Location-Based Services: If you have previously opted out of the collection and use of location-based information through our mobile applications, you can opt out by adjusting the settings on your mobile device. You can completely opt out of all of our location-based information collection by uninstalling all of our mobile applications from your device. This Platform and Children. Our Platform is intended for adults. Our Website is intended for adults. We do not knowingly collect personal information from children under the age of 16 on our Website and we do not knowingly sell or share personal information from children under the age of 16. If you are a parent or legal guardian and believe your child has provided us with information, you may contact us as described below or email us by visiting the Contact Us page on SophiaRivera.shop.

Security.

We use standard security measures.

The Internet and information storage are not 100% secure. We cannot guarantee the absolute security of any personal information you store or transmit to us. We encourage you to exercise caution. We use reasonable technical, administrative, and physical controls, procedures, and practices to safeguard the personal information under our control. These controls, procedures, and practices, taking into account the nature of the personal information, are designed to protect it from unauthorized or unlawful access, destruction, use, modification, and disclosure. Access to certain areas of our Platform requires a username and password. You are responsible for safeguarding your username and password.

To the maximum extent permitted by applicable law, you agree and acknowledge that Sophia Rivera is not responsible if any of your information is intercepted, accessed, and/or used by unintended recipients. If you have reason to believe that the security of your communications or personal information has been compromised, please immediately notify us using the contact information below.

We may link to third-party websites or services that we do not control.

You may be able to access certain third-party websites from our websites or apps.

For example, this may include social media sites. This Policy does not apply to these third-party websites. We strongly recommend that you review the privacy policies of all third-party websites you visit to understand how they handle your personal information. We are not responsible for the practices of these third parties.

Consumer Rights in Certain States - Accessing and Controlling Your Personal Information

Comprehensive state privacy laws in states such as California, Virginia, Colorado, Connecticut, and Utah may provide you with additional rights where applicable. These state laws, including the California Consumer Privacy Act of 2018 ("CCPA"), as amended by the California Privacy Rights Act of 2020 ("CPRA"), generally provide their residents with the rights detailed below, unless otherwise provided by law.

(1) Right to Request Access to or Information About Personal Information Request and receive the categories and specific pieces of personal information we collect about you, the categories of sources from which the personal information was collected, the business purpose for collecting the personal information, the categories of third parties with whom we share the personal information, and the length of time we intend to retain each category of personal information, or, if that is not possible, the criteria used to determine that information. (2) Right to Correct Inaccurate Personal Information You have the right to request that we correct inaccurate personal information, taking into account the nature of the personal information and the purpose for which it was collected. (3) Right to Delete Personal Information The right to delete your personal information in certain circumstances. The Company may deny a deletion request for certain reasons, including if: the personal information was not collected from you (for example, from another source); if it is necessary to comply with applicable law; or if deletion would prevent the Company from exercising or defending a legal claim. (4) Right to Opt Out of the Sale or Sharing of Personal Information Sophia Rivera does not intentionally “sell” personal information for direct monetary consideration. However, under applicable privacy laws, “sell” has a very broad meaning and may include the transfer of certain information to third parties through the use of cookies and other trackers (collectively, “Cookies”). We also share personal information through cookies for targeted advertising purposes, including those described in certain state privacy laws. We use these cookies for statistical analysis, to personalize your experience, and for advertising and social media purposes, including tracking your use of our website, providing you with ads based on your specific interests, and analyzing the effectiveness of our advertising campaigns. The information disclosed to third parties includes basic identification information, device information and other unique identifiers, internet activity, and commercial data.

Under the California Consumer Privacy Act (CPRA) and certain other state privacy laws, you have the right to opt out of the "sale" and "sharing" of personal information for targeted advertising purposes. Therefore, you have the right to decline all cookies except for functionality cookies (this opts you out of all "selling" and "sharing" for targeted advertising purposes). If you visit us from a different device or browser, or clear your cookies, you may need to reselect your preferences. Please note that even if you opt out of the sale or sharing of your personal information, your use of our websites or apps may still be tracked by Sophia Rivera and/or our service providers.

Only residents of certain U.S. states with comprehensive privacy laws have the right to opt out of the sale or sharing of personal information. Therefore, our "Do Not Sell or Share My Personal Information" link and cookies The consent preferences are displayed only to users who visit our website from jurisdictions that require such disclosure under their privacy laws. If your jurisdiction requires this, you may opt out of the sale or sharing of your personal information by clicking the "Do Not Sell or Share My Personal Information" link on our homepage.

(5) Rights for California, Virginia, Colorado, Utah, and Connecticut Residents to Consent to the Collection or Limit Use of Sensitive Personal Information.

If you are a resident of these states, you may have the right to consent to or opt out of the processing of sensitive personal information (Virginia, Colorado, Utah, Connecticut), or to limit the processing of sensitive personal information (Virginia, Colorado, Utah, Connecticut). Use of Personal Information (California). We will not collect or process your sensitive personal information without your consent. We also will not use your sensitive personal information for any purpose other than to provide the products and services you requested, nor will we use it to infer characteristics about you. Therefore, we do not, and have no obligation to, grant you the right to restrict the use of your sensitive personal information.

(6) Right to appeal in Colorado, Virginia, or Connecticut.

If you are a resident of Colorado, Virginia, or Connecticut and we deny you any of the rights listed above, you may appeal such denial using the same contact information below.

Sophia Rivera does not discriminate against users and consumers for exercising any rights conferred by the CPRA or other applicable privacy laws.

To access your personal information, delete your personal information, or correct your personal information, you can contact us in any of the following ways:

· By email at Support@SophiaRivera.shop

· By phone at +1 215-922-5557; or

· Contact us online by clicking here. Select "Privacy Request" as the subject line and complete and submit the contact form.

We will verify your identity using at least two data points you previously provided to us, including your email address and phone number, or other information that identifies you. We will verify your consumer request by comparing the information you provide with information we already have and take additional steps to minimize the risk of fraud. Please have this information available so we can verify your request. We will first confirm receipt of your request within 10 business days of receiving it. We will provide a substantive response to your request within 45 calendar days of receiving it. If we need more time (up to 90 days), we will provide a substantive response to your request. days, or within the permitted timeframe), we will notify you in writing of the reason and any extension period.

You may also authorize an agent to submit a request on your behalf, provided you provide the authorized agent with written permission to make the request on your behalf and your authorized agent is able to verify their identity with us. Only you or your authorized agent may make a verifiable consumer request related to your personal information.

If you require access to this Policy in an alternative format due to a disability, please contact us using the methods provided above.

Rights of California Resident Job Applicants – Access and Control of Your Personal Information

We process job applicant personal information for purposes including, but not limited to, processing your application and, if applicable, onboarding, including human resources, benefits administration, health and safety, and other business-related purposes. For relevant purposes, and to comply with legal requirements. We process such personal information in a manner consistent with this Policy.

As a California resident job applicant, you have the same rights with respect to your personal information as California resident consumers, subject to exceptions provided by law.

We may update this Privacy Policy.

We may change our privacy practices from time to time.

We will notify you of any material changes or any other circumstances as required by law. We will post the updated version on our Platform and indicate the "Last Updated" date at the top of this document. Please check this page for updates.

If you have additional questions, please feel free to contact us.

To request access, deletion, or correction of your personal information, you can write to us at:

1006 S 9th St, Philadelphia, PA 19147

If you have additional questions about how we use your information, you may also contact your Database Marketing Manager. For questions unrelated to access, deletion, or correction, you can call us at +1 215-922-5557.